TeleGramApp.Exe crash

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  • #11788
    Sunny W
    Participant

    hi all,

    i got crash when opening the app
    this the log
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: TeleGramApp.exe
    Application Version: 0.0.0.0
    Application Timestamp: 5fa7381e
    Fault Module Name: ucrtbase.DLL
    Fault Module Version: 10.0.10137.0
    Fault Module Timestamp: 556ec8de
    Exception Code: c0000005
    Exception Offset: 000000000000a588
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1057
    Additional Information 1: 5202
    Additional Information 2: 52027efa2b9f7c7779664290f362ec17
    Additional Information 3: 3e93
    Additional Information 4: 3e93d23ae8ff940fcde1274e98a13d82

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    #11834
    Amr Osama
    Moderator

    Hello Sunny,
    Please be sure that you have installed the system in upon the correct steps,
    Also make sure you have last updated telegram windows application
    please let me know your windows version if it didn’t work yet
    Regards,
    Amr
    Telegram.Forex

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