How It Works
What am I receiving for Leaderboard access?
The Leaderboard allows you to research, analyze, and compare the results of hundreds of signal providers saving you time and frustration. You will be able to access 500+ signal providers that are ranked based on their profitability.
What is the Telegram.Forex App?
Once clients have found a Telegram signal provider they want to follow, then they’ll connect their MetaTrader brokerage account to the signal provider using the Telegram.Forex App. The app is a versatile product that is essentially the bridge of automation between the Telegram signal provider and your MetaTrader account.
Our Telegram.Forex App listens for signals from the Telegram channel. Once a signal is received to our app, it takes that signal and delivers it to your MetaTrader Expert Advisor Account, with any modifications you requested.
What is the MetaTrader Expert Advisor?
One of the benefits of a MetaTrader account is that it allows you to automate your trades. MetaTrader generically names the automation an “Expert Advisor” or EA.
When you sign up for the Telegram.Forex App, you’ll also receive an EA from Telegram.Forex. The EA is the dashboard where you will enter any customized settings and risk management of the trade.
Therefore, when the Telegram.Forex App sends the signal to your MetaTrader account, the signal will first funnel through EA so the customized settings, if any, are applied to the signal. The signal is then sent off to your broker for execution.
Which MetaTrader versions does this work with?
The Telegram.Forex App is compatible with both MT4 and MT5.
How many MetaTrader accounts will a license work with? Can I add more?
Each license key can be used with only one MetaTrader account at a time, while the Telegram.Forex app can accept up to 5 account connections. You can re-assign your license to a different account at any time.
For example, if you switch MetaTrader accounts from brokerage A to brokerage B, your license key is transferable to brokerage B so long as your Telegram.Forex App membership stays active.
Which operating system can I use?
The application works on any version of Windows OS.
Do I need to run my PC all the time?
The Telegram.Forex App and your MetaTrader Expert Advisor must be running on a computer with an internet connection in order for the signals to be received and processed.
Trading
What markets can the Telegram.Forex App handle?
Forex
Indices
Commodities
Crypto
Do I have to trade all markets the signal provider trades?
You can customize the signals sent to your MetaTrader account to include or exclude certain markets of your choice.
What risk management systems are in place?
The Telegram.Forex App is quite versatile and you can customize signals received from the signal providers in many different ways. You can copy the signals directly from the signal provider or set your own take profit, stop loss, and trailing stop loss. Additionally, you can customize your trade size, the maximum number of open trades, maximum money risked.
Can we automatically move the stop loss?
Yes, our Telegram.Forex App and Expert Advisor contain several advanced options. You can choose to use a trailing stop loss, breakeven at entry price or, if the signal has multiple take profit levels, the stop loss can be moved at the previous take profit level.
What if my signal provider sends signals that are not recognized by the Expert Advisor?
You can use custom signal mapping, meaning that you can add your custom keywords that will be used in processing the signal. For example, you can assign any word to be interpreted as “buy”.
What is the relationship between the Telegram.Forex App and the MetaTrader Expert Advisor?
The Telegram.Forex App is what listens for signals from the Telegram channel. The TF App then relays the signal to the MetaTrader Expert Advisor. All other operations and signal, or trade, customizations are handled by the Expert Advisor.
Customer Service and Support
Are there setup fees?
There are no additional set up fees beyond your membership price. However, the Telegram Signal Provider you subscribe to might charge membership fees. Additionally, the brokerage where your forex/CFD account was opened might charge commissions. Those fees and commissions are for the benefit of those entities and are not related to your service with Telegram.Forex.
How do I reset my password?
The password reset page will ask you to enter your email to create a new password.
What is your refund policy?
We’ve worked hard to deliver the highest value in the leaderboard, Telegram.Forex app, and backtester. If at any time you are unsatisfied with your purchase, please let us know. Reach out via online chat or email us at support@telegram.forex with your request. We want the product and service to be an excellent experience for you.
Sometimes life gets in the way of trading and we understand.
The process to cancel is simple:
- Log into your Telegram.Forex account
- Select “My Membership”
- Select “Cancel”
You can cancel anytime and you’ll retain access until the next billing cycle.
What if I have further questions?
Our support team is available 24 hours per day 5 days per week from Monday to Friday.
For support on additional questions, connect with us via online chat or via email at support@telegram.forex
