[aik.baumgartner]

Dear Team,

One of my signal providers provide a signal at this format.

Instrument: GBPUSD
Order: BUY STOP
Entry price: 1.3893
Stop Loss: 1.3847
tp1: 1.3975
Recommended Risk: 1%
Risk / Reward Ratio: 1:1.9

Signal validity period: Good until cancelled

The problem is the EA do not turn this signal to an order.

Please Support me.

[aik.baumgartner]

the same here:

SELL EURUSD (@ 1.2006)
Take profit 1 at 1.1986
Take profit 2 at 1.1956
Take profit 3 at 1.1906
Stop loss at 1.2075

[Veronika Momir]

Hello Aik,

Thank you for reporting these issues. There is indeed a problem with processing the first signal, which we will try to fix as soon as possible, but the second one seems to be processed fine. If you can, please share more info, for example, if the message contains other words or symbols. You can send us screenshots to support@telegram.forex.

Telegram.Forex

[dirk.schulenberg]

[Veronika Momir]

Hi Dirk,

It seems the screenshot of your signal wasn’t uploaded, please try again or send it to support@telegram.forex.

[aik.baumgartner]

Dear Veronika,

Signal:

SELL EURUSD (@ 1.2006)
Take profit 1 at 1.1986
Take profit 2 at 1.1956
Take profit 3 at 1.1906
Stop loss at 1.2075
Works now. I think it was my mistake.

You have only fix this Signal from Lean2Trade:

Instrument: GBPUSD
Order: BUY STOP
Entry price: 1.3893
Stop Loss: 1.3847
tp1: 1.3975
Recommended Risk: 1%
Risk / Reward Ratio: 1:1.9

Signal validity period: Good until cancelled

[joseph.womack]

Is it possible for me to ignore posts that say “Trade Lost”?

The post said

TRADE LOST
Trade aud/usd sell

The app still opened a trade im guessing because of the second line

[joseph.womack]

Edit. I need posts that say Trade lost and also Trade won to be ignored.

[Veronika Momir]

Hi Joseph,

In the next version of the EA that we will release you will have the option to skip signals if they contain certain keywords. This will be accomplished by entering the keywords in an input field of the EA. Hope this solution works for you.

Telegram.Forex

[joseph.womack]

Awesome! Thanks.

[Author]

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