[stefano.fiorina]

I installed with success the Telegram.Forex App V.3.6 .exe on Windows 7 64 bit.

When I double click on the desktop icon I receive this windows banner message: “TELEGRAMAPP.EXE has stopped to working”

Here you have the details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: TeleGramApp.exe
Application Version: 0.0.0.0
Application Timestamp: 5fa7381e
Fault Module Name: ucrtbase.DLL
Fault Module Version: 10.0.10240.16390
Fault Module Timestamp: 55a5b718
Exception Code: c0000005
Exception Offset: 00000000000135f8
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 5202
Additional Information 2: 52027efa2b9f7c7779664290f362ec17
Additional Information 3: 4b76
Additional Information 4: 4b769dc4f92a459399225e9d731cc715

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Can you help me please ?

[amr.osama]

Hello Stefano,
Please be sure you have last telegram for windows application and make sure it is up to date,
Regards,
Amr

[stefano.fiorina]

Hi Amr,

I’ve downloaded a couple of days ago: the version is 3.6.0.0

I’ve attached a screenshot of my version:

https://ibb.co/2tX8m8H

The signal I’m sending throw Telegram is this one:

Gbpjpy buy now @ 150.800 - 150.600

SL:150.450
TP:151.250

I’ve also tried this one:

Gbpjpy
buy 150.800
SL 150.450
TP 151.250

But it seems MT4 is not receiving any input. I’m using MT4 branded from my Exchange: do you think the problem could be this one ? Do you suggest to use a neutral MT4 ?
The EA seems to be connected.

Let me know any suggestions.

Regards

[stefano.fiorina]

PROBLEM FIXED

Thanks to Telegram Forex I fixed the problem: I changed the MT4 account number with another one and now the BOT is working fine !

[Author]

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