Error on Telegram Forex App

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #10706
    Stefano
    Participant

    I installed with success the Telegram.Forex App V.3.6 .exe on Windows 7 64 bit.

    When I double click on the desktop icon I receive this windows banner message: “TELEGRAMAPP.EXE has stopped to working”

    Here you have the details:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: TeleGramApp.exe
    Application Version: 0.0.0.0
    Application Timestamp: 5fa7381e
    Fault Module Name: ucrtbase.DLL
    Fault Module Version: 10.0.10240.16390
    Fault Module Timestamp: 55a5b718
    Exception Code: c0000005
    Exception Offset: 00000000000135f8
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 5202
    Additional Information 2: 52027efa2b9f7c7779664290f362ec17
    Additional Information 3: 4b76
    Additional Information 4: 4b769dc4f92a459399225e9d731cc715

    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt

    Can you help me please ?

    #10740
    Amr Osama
    Moderator

    Hello Stefano,
    Please be sure you have last telegram for windows application and make sure it is up to date,
    Regards,
    Amr

    #10741
    Stefano
    Participant

    Hi Amr,

    I’ve downloaded a couple of days ago: the version is 3.6.0.0

    I’ve attached a screenshot of my version:

    https://ibb.co/2tX8m8H

    The signal I’m sending throw Telegram is this one:

    Gbpjpy buy now @ 150.800 – 150.600

    SL:150.450
    TP:151.250

    I’ve also tried this one:

    Gbpjpy
    buy 150.800
    SL 150.450
    TP 151.250

    But it seems MT4 is not receiving any input. I’m using MT4 branded from my Exchange: do you think the problem could be this one ? Do you suggest to use a neutral MT4 ?
    The EA seems to be connected.

    Let me know any suggestions.

    Regards

    #10811
    Stefano
    Participant

    PROBLEM FIXED

    Thanks to Telegram Forex I fixed the problem: I changed the MT4 account number with another one and now the BOT is working fine !

Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.