EA Input are not saved

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  • #11299
    mazhar halim
    Participant

    Hello guys,

    I have the following issue:
    On MT4, each time I try to saved input parameters of the Telegram Forex EA, and close the input page after clicking OK, all parameters are reset to default values once I open again the input settings of this EA.

    Would be great if someone who already face this issue help me on this topic.

    Thhannks!

    #11318
    Veronika Momir
    Moderator

    Hi Mazhar,

    As I can see, you have two license keys but none of them is activated. If you were setting up the inputs without entering a key, that could be the cause. But if you entered a key and the inputs are being reset without you removing the EA, there’s probably some error in the EA. Please check the Expert tab for any messages and let us know. You can also send screenshot to support@telegram.forex so we can find the issue.

    Telegram.Forex

    #11319
    mazhar halim
    Participant

    Hi Verokina,

    Indeed, it seems that the EA is removed automatically each time I open it.

    2021.09.15 19:45:33.784 Expert Telegram_Signal_AutoTrader_v1.15.1_free EURUSD,H4: removed
    2021.09.15 19:45:31.651 Expert Telegram_Signal_AutoTrader_v1.15.1_free EURUSD,H4: loaded successfully

    Thanks

    #11342
    Veronika Momir
    Moderator

    Hi Mazhar, I sent instructions by email, please check.

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