First of all I want to introduce myself, my name is Tiago, I’m from Portugal and this weekend I bought the ea to copy signals from the telegram, I installed everything correctly and I followed the instruction manual but it doesn’t open any positions. My broker has the symbols like ” EURUSDc,H1 ” I would like your help to resolve this issue. Thank you very much
The solution is easy. In the EA’s inputs, go to the section Traded Symbols Settings. There you need to enable Use Prefix/Suffix for Symbol Names, and enter your suffix (c) in the field Symbol’s Suffix below. Let us know if you have any questions.
Good morning, I did as you said in your answer but it still doesn’t open. The terminal indicates an alert that the symbol EURUSDc could not be opened because it is not allowed and he his with c on suffix
Good morning, I did as you said in your answer but it still doesn’t open. The terminal indicates an alert that the symbol EURUSDc could not be opened because it is not allowed and he his with c on suffix.
In my MT4 Platform apears this message:
2021.09.15 14:52:24.783 Telegram_Signal_AutoTrader_v1.15.1 EURUSDc,H1: Cannot open trade. Reason: Trading for Symbol ‘EURAUDc’ is not allowed.
The message “Trading for Symbol ‘EURAUDc’ is not allowed” means that this symbol is not in the list of allowed symbols. There are two options to do that in the inputs. In the section Traded Symbols Settings you can prohibit trading some symbols by enabling to use a list of excluded symbols. And also you can use a list of included symbols, meaning that only those symbols can be traded.
Please check if any of those options are enabled and prohibiting the EA to open trades and let me know.