[kainda kiniel.daka]

Dear Support,

I realized that some of the signals from one of my channels are not being picked because of a forward slash. Am I supposed to include this forward slash in the settings somewhere as a delimiter for the symbols.

Please find an example of the signal I am referring to below:

✅USD/CHF

BUY
Timeframe: H1
Entry at 0.8937
Take profit at 0.8975
Stop loss at 0.8917

Regards,

K

[Veronika Momir]

Hello Kainda,

The latest version of our EA can process this kind of signals. Please try to install it and let us know if you still experience the problem.

Telegram.Forex

[kainda kiniel.daka]

Hi Veronika,

The latest version does not work on Windows Server 2008 as it crashes. I am trying to run it on my VPS which is a Windows 2008 Server.

Please advise if this is possible or if I need to install other dependent software in order for it to work.

Regards,

Kainda

[amr.osama]

Hello Kainda,
Please be sure that your system have .NET Framework 4.6.1, you can download it from here https://dotnet.microsoft.com/download/dotnet-framework/net461
You will need the runtime
Regards,
Amr

[kainda kiniel.daka]

The app still fails with the error below:

“The program can’t start because api-ms-win-core-path-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem”

I have downloaded this file and placed it in the folder still, it is crashing:

Problem signature:
Problem Event Name: APPCRASH
Application Name: TeleGramApp.exe
Application Version: 0.0.0.0
Application Timestamp: 5fa7381e
Fault Module Name: ucrtbase.DLL
Fault Module Version: 10.0.14393.2990
Fault Module Timestamp: 5caeb96f
Exception Code: c0000005
Exception Offset: 0000000000022578
OS Version: 6.1.7601.2.1.0.272.7
Locale ID: 1033
Additional Information 1: 5202
Additional Information 2: 52027efa2b9f7c7779664290f362ec17
Additional Information 3: 0daf
Additional Information 4: 0daf876ec602a1da746cb403110e7eea

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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

[tudor.ceban@yahoo.com]

Hello Kainda,
From where downloaded it, did you get the correct version for your OS, please check https://wikidll.com/microsoft/api-ms-win-core-path-l1-1-0-dll

*Be sure to login as admin and run the installation and the app as admin

It might be useful to run this tool
https://support.microsoft.com/en-us/topic/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files-79aa86cb-ca52-166a-92a3-966e85d4094e

Please update me,
Regards,
Amr

[kainda kiniel.daka]

I tried all of these workarounds, but it has not worked. So I have had to revert back to version 1.13 which still works but it does not have the more recent changes.

[kainda kiniel.daka]

Hi Support,

Is there any update on this issue as the system has failed to start on a Windows 2008 Server R2 VPS version?

I can give you access to my VPS for you to test if that can help. I will be glad if you can resolve this issue with version 1.14 of your app.

[Author]

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