- August 20, 2021 at 7:01 pm #10732
Dear support team,
I installed with success the EA and the App to link with Telegram.
– My EA is activated with success with autostrade on GBPJPY (whited FOREX Telegram banner showed on the chart)
– My Telegram.Forex app is linked with success to a Telegram test group I created and with MT4 (green box on the MT4 instances active).
When I send a message like this:
Gbpjpy buy 150.800
Nothing happens :-(
I see the message received in Telegram.Forex APP but in MT4 nothing is happened: simply no actions done.
Can you help me to understand where is the problem ?
StefanoAugust 21, 2021 at 5:21 pm #10747
are there any support here ?
I wrote yesterday there and even via email, but nobody is answering ?!?
In the meantime I’m adding more info to this strange problem.
I’ve downloaded a couple of days ago the software, when I activated the license: the version is 126.96.36.199 for APP and 1.15 for EA.
I’ve attached a screenshot of my version:
The signal I’m sending throw Telegram test group is like this one:
Gbpjpy buy now @ 150.800 – 150.600
I’ve also tried this one:
But it seems MT4 is not receiving any input.
The EA seems to be connected.
Let me know any suggestions or what I can test or modify.
RegardsAugust 24, 2021 at 12:33 pm #10812
Thanks to Telegram Forex I fixed the problem: I changed the MT4 account number with another one and now the BOT is working fine !
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