Signal not triggered in MT4

[Stefano]

Dear support team,

I installed with success the EA and the App to link with Telegram.

– My EA is activated with success with autostrade on GBPJPY (whited FOREX Telegram banner showed on the chart)
– My Telegram.Forex app is linked with success to a Telegram test group I created and with MT4 (green box on the MT4 instances active).

When I send a message like this:

Gbpjpy buy 150.800

SL 150.450
TP 151.250

Nothing happens 🙁

I see the message received in Telegram.Forex APP but in MT4 nothing is happened: simply no actions done.

Can you help me to understand where is the problem ?

Regards,

Stefano

[Stefano]

Hey mate,

are there any support here ?

I wrote yesterday there and even via email, but nobody is answering ?!?

In the meantime I’m adding more info to this strange problem.

I’ve downloaded a couple of days ago the software, when I activated the license: the version is 3.6.0.0 for APP and 1.15 for EA.

I’ve attached a screenshot of my version:

https://ibb.co/2tX8m8H

The signal I’m sending throw Telegram test group is like this one:

Gbpjpy buy now @ 150.800 – 150.600

SL:150.450
TP:151.250

I’ve also tried this one:

Gbpjpy
buy 150.800
SL 150.450
TP 151.250

But it seems MT4 is not receiving any input.
The EA seems to be connected.

Let me know any suggestions or what I can test or modify.

Regards

[Stefano]

PROBLEM FIXED

Thanks to Telegram Forex I fixed the problem: I changed the MT4 account number with another one and now the BOT is working fine !

[Author]

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