RAW account uses different name for pair (EURUSD..r), still usable?

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • 31 March 2021 at 10 h 10 min #7492
    Julian Vegt
    Participant

    So yes, great new feature to add custom pairs and lot sizes below, but sadly not possible to add ALL forex pairs down there.

    Is there a way to get all pairs translated from (for instance):
    EURUSD –> EURUSD..r ?

    Just to add a ..r after each pair

    31 March 2021 at 15 h 17 min #7501
    Kainda Kiniel Daka
    Participant

    Hi Julian,

    Please use the Symbol suffix setting and enter whatever characters come after the symbol e.g ..r in your case.

    regards,

    Kainda

    6 April 2021 at 9 h 48 min #7616
    Julian Vegt
    Participant

    Hi Kainda,

    Thanks for the reply, but I still can’t seem to get it to work like that.
    If I enter it in the custom symbols area, for instance:
    custom symbol name: EURUSD
    use as symbol: EURUSD..r then it works perfectly.

    But when I enter ..r in the suffix box it somehow doesn’t pick it up. In the experts section it says it wants to open an EURUSD1 trade, but not with the ..r attached. The suffix setting is enabled btw.

    What am I missing?

    13 April 2021 at 23 h 53 min #7767
    Veronika Momir
    Moderator

    Hi Julian,

    There seems to be a problem with this functionality. We’ll address this as soon as we can, and it’ll be fixed in the next version. Thank you for reporting it.

    Telegram.Forex

    26 April 2021 at 15 h 55 min #8008
    Kainda Kiniel Daka
    Participant

    Hi Veronica

    It looks like the feature is still not working in version 1.14.5. Please advise if that is correct and when can we expect it to be fixed.

    I am also using a raw account now with a suffix of .i like XAUUSD.i.

    26 April 2021 at 17 h 02 min #8012
    Veronika Momir
    Moderator

    Hi Kainda,

    Please tell me which broker you are using, I’ll try to find the problem and let you know.

    Veronika

    26 April 2021 at 17 h 57 min #8014
    Kainda Kiniel Daka
    Participant

    Hi Veronica,

    I’m using eightcap.com.

    Thanks

    28 April 2021 at 16 h 52 min #8086
    Veronika Momir
    Moderator

    Hi Kainda,

    We managed to identify and fix this issue. It will be available with the next version which should be released in a few days. Thank you for reporting it here.

    Veronika

    9 August 2021 at 12 h 08 min #10404
    VICENC VOLTES
    Participant

    Hello, I am using BDSwiss and the ..r suffix is not working for me. What should I do?

    9 August 2021 at 15 h 27 min #10410
    Veronika Momir
    Moderator

    Hello Vicenc,

    I can confirm that the EA works with brokers that use suffixes. Make sure you have enabled Use Prefix/Suffix for Symbol names and entered .r in Symbol’s Suffix.

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