RAW account uses different name for pair (EURUSD..r), still usable?

[Julian Vegt]

So yes, great new feature to add custom pairs and lot sizes below, but sadly not possible to add ALL forex pairs down there.

Is there a way to get all pairs translated from (for instance):
EURUSD –> EURUSD..r ?

Just to add a ..r after each pair

[Kainda Kiniel Daka]

Hi Julian,

Please use the Symbol suffix setting and enter whatever characters come after the symbol e.g ..r in your case.

regards,

Kainda

[Julian Vegt]

Hi Kainda,

Thanks for the reply, but I still can’t seem to get it to work like that.
If I enter it in the custom symbols area, for instance:
custom symbol name: EURUSD
use as symbol: EURUSD..r then it works perfectly.

But when I enter ..r in the suffix box it somehow doesn’t pick it up. In the experts section it says it wants to open an EURUSD1 trade, but not with the ..r attached. The suffix setting is enabled btw.

What am I missing?

[Veronika Momir]

Hi Julian,

There seems to be a problem with this functionality. We’ll address this as soon as we can, and it’ll be fixed in the next version. Thank you for reporting it.

Telegram.Forex

[Kainda Kiniel Daka]

Hi Veronica

It looks like the feature is still not working in version 1.14.5. Please advise if that is correct and when can we expect it to be fixed.

I am also using a raw account now with a suffix of .i like XAUUSD.i.

[Veronika Momir]

Hi Kainda,

Please tell me which broker you are using, I’ll try to find the problem and let you know.

Veronika

[Kainda Kiniel Daka]

Hi Veronica,

I’m using eightcap.com.

Thanks

[Veronika Momir]

Hi Kainda,

We managed to identify and fix this issue. It will be available with the next version which should be released in a few days. Thank you for reporting it here.

Veronika

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