Signals like the one in your screenshot should be processed fine:
19- 🔥 GBPJPY SELL 151.80
Please check if you have successfully connected the Telegram.Forex app with MT4. You can check if your account number appeared in the app and the square is green, and in MT4 you should see a message “New client connection” in the Experts tab. If you’re still experiencing problems, you can send us screenshots to email@example.com, so we can investigate further.